Customer Relationship Management

标签：客户关系管理,客户管理软件,
A.Introduction3B.Projectobjectivesandscope12C.Approach16C.1CRMtargetsetting19C.2CRMstrategyandtechnologyconcept34C.3CRMimplementation74D.References77E.Appendix:SupportingtoolstoimplementCRM81E.1TheInternetasasupportingCRMtool82E.2ThecallcenterasasupportingCRMtool93， 名称：Customer Relationship Management，我们己经对Customer Relationship Management进行杀毒，以保证您的安全下载Customer Relationship Management，下载的压缩文件如果需要密码那就是 http://www.xuehuiba.com，Customer Relationship Management的文件大小为6.62 MB。